FAQ     General information

Do you Send a voucher after I make the Payment?

Yes, we send a voucher of the service when you complete your order payment and our order systems sends us an email when you have paid for the service,to update, or change your order. you can send us an E-mail to
Info@trv-e.comThis e-mail address is being protected from spambots. You need JavaScript enabled to view it  or call us to +972-86338361

Do you have insurance included in the tour cost ?

yes ,we have a 3rd party insurance included to any tour in Israel,jordan or Egypt but we recomened to order personal insurance from any insurance company that will cover more fully . to get a copy of our insurance please contact us by phone or mail and it will be sent immediatly to you .

Do you have option for more languages in your tours?

Yes, we certainly are able to arrange any guides in different languages like Spanish,French,Hebrew,Russian but of course it will be for extra payment .

Order a tour

How do i make an order or Reservation ?

·  Exclusive Tours company staff works 24 hours a day to answer every E-mail and phone call we can. any order that will be sent to us will be answered at the maximum time of 24 hours

Do you have a discount for students or children ?

Yes, our company makes the max efforts to make students and children the bigger discounts as possible . all students reservations with a original student card will get 10% discount from the Original price of the tours (special prices are not counted for it) and all children under 12 years old will get an 15% discount for all Egypt and Jordan reservations . For special cases please ask us by mail or phone .

What kind of documents do i need to make a reservation ?

to make a reservation for tours in Israel ( any tours ) you will need to give us your name and family name and a valid visa card only to secure the reservation also you have the option of just paying the reservation in that case we don't need any card number for security . to make a reservation for tours abroad like Petra tours in Jordan and Cairo tours in Egypt we will need a copy of your passport or the entire details of the passport by E-mail form that you can request by Phone or mail , and we will need a deposit payment for the tour of 10% to secure the reservation .


Order Payment and


What forms of payment do you accept?

We accept PayPal, credit cards, and e checks from Israel Banks. Our payment processing is done by PayPal and your order gets entered automatically. Simply go to any service page such as www.Petra-trip.com , click on Buy, fill out the form, and click on the PayPal payment button to checkout.

what is the cancel policy ?

Guests, who decide to withdraw at their own discretion at any stage during the tour, will not be entitled to claim any REFUND whatsoever from Exclusive Tourism.

For Petra tours and Cairo Egypt tours you may cancel with full refund till 2 days before the tour.

Less than 2 days cancelation will resolve full payment .

How do I pay with credits?

You can pay with credit cards directly in the day of the tour.

Type of Services provided by us

what kind of tours do you provide?

Our company Exclusive Tours provides tours Daily and Multi days in Israel such as : Tours in Jerusalem, Nazareth tours, Dead sea spa and tours, Golan tours ,Galilee tours, Northern Israel tours ,Southern tours ,Bethlehem tours ,Jericho tours ,and many more , also we provide tours abroad such as : Petra tour daily from Eilat, different types of tours In the Petra region and tours in all of Jordan like Wadi Rum tours , Madaba tours, Mount Nebo tours, Amman tours we provide a different types of hotel accommodations in all of Israel, Jordan and Egypt , we build customize tours for each client per requested and ensure the quality of each service provided by us .

Where can I find your office at?

Our company Exclusive Tours is listed as an tour operator in Israel Ministry of Tourism and established in the year 2005 , our company located in Eilot st. 29 in Beit Evrona Offices .


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